Refund policy

At COREVO, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy below.

1. Return Eligibility

You may request a return if your item meets the following conditions:

The return request is made within 4 days of receiving your order.

The item is unused, unworn, unwashed, and in its original condition.

All original tags, labels, and packaging are intact.

You have proof of purchase or your order confirmation.

We reserve the right to decline returns that do not meet these conditions.

2. How to Start a Return

To initiate a return, please contact us at itscorevo@gmail.com with:

Your order number

Your full name

The reason for the return

Photos of the product (if applicable)

Our support team will guide you through the return process.

3. Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5 days.

Please note that your bank or payment provider may take additional time to reflect the refund in your account.

Original shipping charges (if any) are generally non-refundable unless the return is due to our error or a defective product.

4. Exchanges

If you need a different size, color, or a replacement for the same item, you may request an exchange within 3 days, subject to stock availability.

If the requested item is unavailable, we may offer a refund or store credit, depending on the situation.

5. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 3 days of delivery.

Please include:

Your order number

Clear photos of the product and packaging

A brief description of the issue

After verification, we will arrange a replacement or refund at no additional cost to you.

6. Non-Returnable Items

The following items are not eligible for return unless they arrive damaged or defective:

Products that have been worn, washed, or altered

Items without original tags or packaging

Products purchased during clearance or marked as final sale

Any item specifically identified as non-returnable at the time of purchase

7. Return Shipping Costs

If the return is due to a damaged, defective, or incorrect item, we will bear the return shipping cost.

For returns due to a change of mind, incorrect size selection, or other customer-related reasons, the customer is responsible for the return shipping charges unless otherwise stated.

8. Cancellations

Orders may be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled and must follow the return process outlined in this policy.

9. Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us:

Brand: COREVO

Email: itscorevo@gmail.com

We are committed to making your shopping experience as smooth and hassle-free as possible. Thank you for choosing COREVO.